Privacy Policy

Janytree Inc. (hereinafter the “Company”) complies with the Personal Information Protection Act of the Republic of Korea and other applicable laws. The Company has established and discloses this Privacy Policy to protect the personal information of data subjects and to handle related inquiries and complaints promptly.

1. Personal Information Collected and Methods of Collection

A. Items collected
The Company collects the following personal information to respond to OEM/ODM inquiries.

Required: name, company name, email address, phone number, country, inquiry details
Optional: preferred contact method, attached files

The following information may also be generated and collected automatically while you use the website:
pages visited, date and time of access, browser and device information, referral source, approximate region, and cookie identifiers (IP addresses are not stored in Google Analytics).

B. Methods of collection
Website inquiry form, email, cookies, and web analytics tools

2. Purposes of Processing

Responding to OEM/ODM inquiries, discussing quotations and contracts, and sending requested materials
Analyzing website usage statistics and improving our services

The Company does not use personal information for any other purpose. If the purpose changes, the Company will take the necessary measures, such as obtaining prior consent.

3. Retention Period

Inquiry information: 3 years after the inquiry has been handled (or the period required by applicable law if a contract is concluded)
Website usage statistics: 14 months from collection

Where applicable laws require retention, information is kept for the period prescribed by those laws.

Records on contracts or withdrawal of offers: 5 years (Act on Consumer Protection in Electronic Commerce)
Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
Website access logs: 3 months (Protection of Communications Secrets Act)

4. Provision to Third Parties

The Company processes personal information only within the scope described in Section 2 and does not provide it to third parties except with the data subject’s consent or where otherwise permitted by law.

5. Outsourcing of Processing

The Company outsources the following processing tasks.

Cafe24 Corp.: website hosting and server operation
Google LLC: business email (Google Workspace) and website analytics (Google Analytics)

The Company requires its service providers to manage personal information securely. Any change in the outsourced tasks or service providers will be disclosed in this Privacy Policy.

6. International Transfer of Personal Information

Recipient: Google LLC (contact: privacy@google.com)
Country: United States
Timing and method: transmitted over the network when you use the website or when emails are sent and received
Items: cookie identifiers, visit records, device and browser information / email content and inquirer contact details
Purpose: website analytics and business email operation
Retention: analytics data 14 months; emails until the end of the service contract or deletion

You may refuse analytics collection as described in Section 8. Refusal does not limit your ability to send an inquiry.

7. Destruction of Personal Information

The Company destroys personal information without delay once the retention period expires or the purpose of processing has been achieved. Electronic files are deleted using methods that make recovery impossible, and paper records are shredded or incinerated.

8. Cookies and Google Analytics

The Company uses Google Analytics 4, a web analytics service provided by Google LLC (USA), to understand how visitors use the website. Google Analytics stores cookies, which are small text files sent to your browser.

A. Information collected: pages visited, time on site, referral source, browser and device type, approximate region, and a cookie identifier. Information that directly identifies you is not collected, and the data is not shared for advertising purposes.

B. Retention: 14 months from collection

C. How to refuse

On our English pages, analytics cookies are set only after you give consent through the cookie banner. You can change your choice at any time via “Manage consent”.
Browser settings: Chrome [Settings > Privacy and security > Third-party cookies], Edge [Settings > Cookies and site permissions], Safari [Settings > Privacy]
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Refusing cookies does not limit your use of the website, including the inquiry form. For details, see our Cookie Policy (EU).

9. Your Rights

You may request access to, correction, deletion, or suspension of processing of your personal information at any time by contacting the Privacy Officer below by email or phone. The Company will act on your request without delay.

10. Security Measures

SSL (HTTPS) encrypted communication
Web application firewall and access control
Minimizing staff who handle personal information and conducting regular checks

11. Privacy Officer

The Company has designated the following Privacy Officer, who is responsible for overseeing the processing of personal information and handling related inquiries, complaints, and remedies.

Privacy Officer
Name: E. H. Kim
Title: Team Manager
Telephone: +82-2-868-1921
Email: intomedi@janytree.com

For other reports or consultations regarding privacy infringement, you may contact the following Korean institutions.

Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
Supreme Prosecutors’ Office (www.spo.go.kr / 1301)
Korean National Police Agency, Cyber Bureau (ecrm.police.go.kr / 182)

12. Changes to This Privacy Policy

Any additions, deletions, or amendments to this Privacy Policy will be announced on the website at least seven days before they take effect.

Date of notice: October 8, 2026
Effective date: October 8, 2026
Previous version: amended December 20, 2025